Established for over 50 years, TriCare is one of Queensland’s largest private owners and managers of retirement communities and aged care
residences.
Our Runaway Bay community is a premium, canal-front retirement village on the Gold Coast, comprising of 191 units and home to over 230 residents.
JOB DESCRIPTION
Runaway Bay Retirement community is seeking an energetic and dedicated Village Services Officer in a permanent part-time role, Mon-Wed for around 45 hours per week. Each shift starts at 5pm and includes an overnight paid sleepover in a studio room with TV and kitchenette, finishing at 9am the next morning. Sleepover, evening and early morning shift penalty rates apply. Opportunities for additional shifts to cover leave.
MAIN RESPONSIBILITIES
- Responding to resident alarms and managing emergency situations
- Light cleaning of public areas and restocking amenities
- Assisting our catering team during mealtimes
YOUR ATTRIBUTES - A commitment to high standards of service
- A respectful and compassionate approach to our residents’ needs
- The ability to work independently and as part of a team
REQUIRED QUALIFICATIONS - First Aid and CPR certificates – Mandatory
- Holder of an open “C Class” driver’s licence (to drive the golf buggy)
- Understanding of Work Health and Safety policies and procedures
WHY YOU’LL LOVE THIS ROLE? - Make a Positive Impact: You’ll have a direct role in supporting the well-being of our residents, handling emergency response coordination, and ensuring their safety and comfort during your shift.
- Be Part of a Close-Knit Community: Engage with residents, families, colleagues, and contractors in a supportive, respectful, and friendly
environment. You’ll be a key player in fostering a welcoming and relaxed atmosphere.
COMPENSATION
The Village Services Officer role comes under the Aged Care Award, Level 4, Non-direct Care.
Base hourly rate is $27.98 plus applicable shift penalties for evening hours, morning hours and sleepover.
For more information or to apply please contact the team at runawaybayrc@tricare.com.au