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Aged Care
Frequently Asked Questions
Click on one of the questions below to find out more.
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Q: Can we have our own room?
Single rooms are given out on an 'as needed' basis taking into account each individual resident's care needs.
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Q: Are there any activities?
Residents and families have access to a monthly newsletter listing activities for the month. They include bingo, games, newsreading, outings, community visitors including church etc.
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Q: What services are provided?
Hairdressing, podiatry, physio, aromatherapy, activities, hydrotherapy, optometrist, dental, Speech Pathology, Dietitian, Palliative care, Church services.
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Q: Can we still use our own doctor?
Yes, provided your GP is prepared to attend Home visits.
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Q: What are the visiting hours?
Unrestricted. Please respect other residents if visiting after hours.
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Q: What can we bring with us?
Best to view the room first and then decide in relation to furniture. Any personal items such as photos, bedspread etc can be brought in on admission.
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Q: Can we have pets?
At the discretion of the Facility Manager.
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Q: How long is your waiting list?
Particular attention is paid to urgent placements from local hospitals.
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Q: What happens with Medication?
As per GP's directions and dispensed by either RN or EEN.
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Q: Do you have accommodation for couples?
Yes-twin share rooms can be utilized. Both must have valid ACAT assessment.
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Q: What you should expect to pay?
In standard residential care, the Commonwealth Government and Centrelink set the daily fees based on an assessment of a resident’s income and assets. Providers are bound by these determinations. A financial assessment of an individual’s circumstances will be conducted by Centrelink prior to (or shortly after) entry into a residential aged care facility.
Additional fees and charges apply for extra service residences.
The Department of Health and Ageing's documents provide more information on understanding aged care.