TriCare is one of Queensland’s leading providers of retirement communities and aged care facilities. Tricare is a family-owned business and has been operating for over 50 years.
TriCare values diversity, integrity, and accountability, where collaboration is central to our success. We are seeking an experienced Accounts Receivable and Billings Manager who is responsible for the end-to-end management of billing, accounts receivable, and debt recovery across the Allegiance finance team. The role ensures accurate, timely, and compliant revenue processes that support cash flow, regulatory obligations, and high-quality resident outcomes within an aged care environment.
Leading the accounts receivable and billing function, the role provides operational oversight, drives continuous improvement in billing and collection processes, and acts as a key point of accountability for revenue integrity, reporting, and compliance with Aged Care legislation.
This role is based at our head office at Mount Gravatt and has an in-office requirement and will report to the General Manager – Corporate Services.
Position Description:
•Own the end-to-end billing function, ensuring the accurate and timely generation of invoices in accordance with client agreements, fee structures, and Aged Care legislation.
•Ensure correct interpretation and application of complex client fee arrangements to optimise revenue outcomes and maintain compliance.
•Ensure the integrity, accuracy, and completeness of billing data across revenue systems.
•Accountable for the end-to-end accounts receivable function, including monitoring aged debtors, implementing effective debt recovery strategies, and minimising bad debts.
•Ensure timely, proactive follow-up on outstanding balances to support sustainable cash flow and adherence to organisational policies.
•Seek approvals and manage processes for bad debt write-offs.
•Lead organisational engagement with Services Australia and other relevant external agencies, including billing, reconciliation, and issue resolution.
•Maintain knowledge of legislative and regulatory changes impacting aged care billing and revenue management, ensuring processes remain compliant.
•Lead, supervise, and develop the accounts receivable team, providing clear direction, delegation, coaching, and performance management.
•Provide management-level reporting and insights on billing performance, collections, aged debt, and revenue trends to inform decision-making.
•Contribute to revenue forecasting and budgeting activities in collaboration with the Finance Manager.
Ideal Candidate:
- Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, data validation, lookups).
- Strong understanding of accounts receivable, invoicing, and reconciliation processes.
- High level of numeracy and commercial awareness.
- Experience in aged care is desirable.
- Tertiary qualification in a relevant field, preferably and/or with equivalent experience.
- Minimum 3 years’ experience in the management of a revenue team.
- Superior leadership skills and an ability to motivate and lead a team of people.
- High degree of flexibility and ability to deal with change, growth, and pressure.
Benefits of joining us:
- Permanent full-time position with a good remuneration package
- Supportive culture in a fun and dynamic work environment with onsite car parking and located a short distance from Westfield Garden City.
- Live and work your values for a company that provides back to the community and cares about people.
- Discounted Health Care Insurance.
- Join an industry leading Australian organisation.
Please submit your resume and a cover letter via SEEK, addressing your application to the General Manager.
Closing Date: Wednesday, 25th February 2026
A satisfactory Police Clearance Certificate is required according to the Aged Care Act 199. Our Aged Care Residences are smoke-free workplaces. TriCare does not consider applications received through, or from, recruiters.
