Established for over 50 years, TriCare is one of Queensland’s largest privately owned providers and managers of retirement communities and aged care residences.
TriCare is one of Queensland’s leading providers of aged care and retirement living services. We are seeking an experienced Accounts Receivable Officer to join our Head Office Allegiance care team at Mt Gravatt. This is a full‑time, in‑office role responsible for managing resident accounts, monthly billings, and debtor management within a fast‑paced finance environment. This is an excellent opportunity for someone with strong accounts receivable experience, exceptional attention to detail, and the ability to thrive in a high‑volume environment.
About the Role
As an integral member of our Accounts Receivable Team, you will be responsible for maintaining accurate resident records and producing timely monthly billings. You will also support the management of debtors to ensure the timely collection of fees for our aged care.
This role is ideal for someone who is self‑motivated, organised, and confident in managing sensitive customer accounts with professionalism and care.
What You’ll Do
Process monthly resident charges, journals, credits, and payments
Maintain accurate resident records and issue monthly statements
Prepare and distribute aged debtor reports
Follow up overdue accounts with residents and families
Reconcile debtor ledgers and process refunds
Liaise with facilities, third parties, and debt collection agencies
Maintain resident/customer Masterfile and accurate filing
What You Bring
2+ years’ experience in accounts receivable (aged care preferred)
High accuracy and attention to detail
Strong organisational and time‑management skills
Excellent communication and customer service skills
Proficiency in MS Word, Excel, and Outlook
Experience with Epicor ERP (desirable)
Ability to work independently in a high‑volume environment
Why Join TriCare?
Permanent full‑time role with a respected Queensland provider
Work across a diverse portfolio of aged care and retirement communities
Supportive Facilities & Asset Management team
Above-market remuneration, free onsite parking, social get-togethers and discounted Health Insurance
Opportunities for professional growth and development
How to Apply
If you’re an experienced AR professional who thrives in a busy environment, we’d love to hear from you.
Apply through seek now with your resume and a short cover letter outlining your experience. Please submit your resume and a cover letter, addressing your application to the Billing and Account Receivable Manager.
The closing date for applications is Friday, 27th March ,2026.
A satisfactory Police Clearance Certificate is required according to the Aged Care Act 1997
TriCare does not consider applications received through, or from, recruiters.
