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Understanding the Aged Care Process

1. What's Aged Care
2. Care options
3. Get assessed
4. Select your care

If you or a family member are no longer able to live at home without assistance and is thinking of Residential Aged Care. TriCare is here for you!

This page will provide step-by-step guidance through the Aged Care process and assist you in choosing an Aged Care Residence that suits your needs.

If you prefer, you can call 1300 874 2273 and speak to one of our Aged Care Specialists. They will provide you with information to assist you and options so you can make an informed decision.

1. What's Aged Care?

Aged Care Residences also known as nursing homes or Aged Care homes, provide accommodation, care, help with personal tasks and services for senior people who are no longer able to live at home without assistance.

Reasons can include a deterioration in health, disability, an emergency, or your family or carer is no longer able to look after your needs or provide the best possible care for you.

An Aged Care home can give you the care you need to maintain your wellbeing and quality of life.

The government funds a range of Aged Care Homes across Australia and each Aged Care Residence is different, so it’s important to choose the right one for you.

2. Care Options

Permanent Residential Aged Care
Permanent Residential Aged Care offers high-care support with daily activities, plus mobility equipment, medication assistance, all meals, personal care items, continence management and assistance with access to other health services.

Respite Care
Respite care is short-term care which allows the primary carer to take a much-needed break.

Secure Dementia Care
Purpose-designed areas with specific care and services for residents who have special needs, such as wandering residents.

Palliative Care
Palliative care is caring for the terminally ill and their families.

3. Get Assessed

The Australian Government subsidises a range of Aged Care homes in Australia. This means affordable care and support services can be accessed by those who need it.

The first stage is to find out if you are eligible for subsidised Aged Care. This involves a two-part assessment process and starts with a simple eligibility check which you can do online or over the phone followed by an in-person assessment.

The first step to access government-funded Aged Care services is to check your eligibility for a face-to-face assessment. You can call our friendly and knowledgeable contact centre staff to talk about your needs on 1800 200 422. Or you can apply online.

If your application is successful, you will be referred for a face-to-face assessment. Assessments are done in person, at your own home.

Find Out More

4. Select Your Care

We understand that choosing Residential Aged Care for yourself or a loved one is a big decision and it’s important to make the right one.

Our genuine care philosophy encourages you to ask questions and always be comfortable with your decisions.

At TriCare, we have 15 residences across South-East Queensland. Each facility offers a different look and feel, type of accommodations and options for permanent care, respite care, specialised dementia care and palliative care.

All residences have a dedicated team including 24/7 Registered Nurses and qualified carers, onsite Chefs cooking delicious fresh meals, and Lifestyle Coordinators to ensure our residents experience daily opportunities to exercise and socialise.

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