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Business Support Officer

Established for 50 years, TriCare is a provider of aged care and retirement communities in South East Queensland.

TriCare’s Cypress Gardens Aged Care Residence, a new, exquisite 142 bed residence located in Clear Island Waters on the Gold Coast, Queensland, is recruiting for a fulltime, experienced administration professional for the role of Business Support Officer.

Reporting to the Facility Manager, you will be responsible for assisting in providing effective management of the aged care residence including delivery of quality care, maintenance of standards, promotion of a healthy and positive work environment and efficient administration.

You will be able to demonstrate that you meet the following criteria:

  • Previous experience in an administration and/or business support role (aged care experience preferred)
  • Excellent verbal and written communication skills
  • Contribution to the achievement of financial budgets and benchmarks
  • Monitoring of procedures and standards in a service environment
  • Maximising occupancy levels and having a keen interest on Sales
  • Assisting in the coordination of all aged care services
  • Optimising productivity levels and ensuring coverage for all positions
  • Identifying training needs in conjunction with the Facility and Training Managers
  • Proficient in the use of common computer applications and technology generally
  • Being a strong advocate for continuous improvement / following up and addressing client feedback.

An attractive remuneration package awaits the successful applicant. In addition, you will be working in a collaborative work environment in which management, peer support and ongoing professional development are considered essential.

We look forward to reviewing your application. Please submit your cover letter together with your resume responding to the above selection criteria to Ivor Dee, Facility Manager. ivor.dee@tricare.com.au

Closing Date: Friday, 13th August 2021

A satisfactory Police Clearance Certificate is required according to the Aged Care Act 1997.

TriCare’s Aged Care Residences are smoke-free workplaces.

TriCare does not consider applications received through, or from, recruiters.