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Systems Administrator

TriCare’s Mt Gravatt Head Office is looking for a full-time, permanent Systems Administrator to look after our core systems for 1900 staff.  We’re 98% in the cloud, so there is little physical infrastructure to look after.  The company continues to grow organically, with multiple new facilities under construction.

Reporting to the Chief Information Officer, we’re looking for someone with the following attributes:

  • Takes initiative and looks for ways to make things run better
  • Knows that IT serves the business and looks for ways to help
  • Sees a problem and wants to fix it
  • Provides good triage – what is most important first?
  • Knows that IT is there to run business applications, not to consume electricity and generate heat
  • Comfortable working on things they can’t touch – SaaS, IaaS, PaaS; we have no core Windows infrastructure on premise – it’s all in Azure
  • Prefers to manage his or her own time and tasks rather than be micromanaged
  • Would rather be too busy than bored
  • Believes they can do a good day’s work between 8:30 and 5:00, Monday to Friday and the only time to work outside those hours is when we need to limit the impact of changes to the business
  • Believes that automating every task is the goal (even if it’s not 100% achievable)
  • Believes that customer service is as important as technical knowledge

While skills and experience are a factor, we’re want someone that is:

  • Confident, without being arrogant
  • Knowledgeable, while still being curious to learn
  • Personable, while still getting your work completed

Yes, you still need to be technical (Citrix 7.x, Windows 10 / Server 2016 & 2019, Azure, Active Directory, Microsoft 365, backups).

We have many projects and initiatives to get involved in. Expectations are high, but reasonable.  Some sample projects underway and planned: disaster recovery, workforce management, data analytics, HCM, CRM, document management…

Being a family owned company, if you have a good idea, there are only a few people you need to convince and they will all work in the same building as you. If you can lay out a case to support the idea, there is a good chance it will get legs.

Apply online now submitting your cover letter (mandatory) and resume via SEEK to Sean Callahan, Chief Information Officer.

Closing Date:  Friday, 6th August 2021

A satisfactory Police Clearance Certificate is required according to the Aged Care Act 1997.

TriCare’s Aged Care Residences are non-smoking workplaces